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Booking conditions

BOOKING

If you have checked our lodging calendar and verified that the desired dates for your stay are available, you may book online by selecting your check-in date, number of nights, selected room(s) and number of guests, and making an advance payment by credit card or bank transfer.

You can call us at +34 981 851 009 (9:00 h-23:00 h) to receive personalised attention. We will tell you how to proceed to confirm your reservation and will carry out the necessary procedures for you, after which we will send you a payment receipt and booking confirmation by email. Alternatively, we can also issue and send you a pre-booking form by email with the price and the details of the bank account to which you should pay or transfer, within 72 hours, 40% of the total amount of the services booked. We will confirm your payment by sending your booking form to your email address.

By accepting your reservation, you accept and agree to the general terms and conditions specified below. Cancelling your booking will imply the deduction of the following percentages:

  • 50% if you cancel fifteen to seven days before your check-in date.
  • 100% if you cancel seven or fewer days before your check-in date.

Special ‘Green Day’ rates and other offers published on this website will apply to the establishments and dates specified in such offers. Please review the price information and refer to the ‘Green Day’ calendar.

The prices will not be altered in the current year and those published on this website will serve as reference. VAT is included in the price of your reservation.

You agree to issue a full payment for the days of your reservation, and to pay for the rest of your stay when you check out. In the event of cancellation or early check-out, you will lose the total amount of the advance payment you made for your reservation.

STAYS

  • Check-in from 14:00 h. If you expect to arrive later than 20:00, please contact the establishment at +34 981 851 009.
  • Check-out until 12:00 h.
  • The reception is not open 24 hours a day. Office hours: 9:00 h-23:00 h.
  • You agree to leave the premises in perfect condition. Should any damage occur, you must notify us as soon as possible.
  • Smoking is not permitted inside the house.
  • Please do not make loud noises after 00:00 h to respect other guests’ rest.